Privacy Policy

1. Who We Are

Logo Leisurewear (South West) Limited is a company registered in England and Wales under company number 07408122.

Our trading address is Unit 2 Daddon Rise, Clovelly Road Industrial Estate, Bideford, Devon EX39 3HN.

For enquiries about this policy or your personal information, contact [email protected].

2. Information We Collect

Depending on how you use our website, we may collect your name, email address, telephone number, company details and information you provide when contacting us.

If you register for an account, we also process account credentials and information needed to manage your access.

When you request a quotation, we retain information about your selected garments, quantities, decoration requirements and quotation history.

You may optionally upload artwork or logos to support a quotation request.

We may also process technical information necessary to operate and protect the website, such as security and server logs.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and requests.
• Create and manage website accounts.
• Prepare and review quotations.
• Communicate about products and services you request.
• Process orders and provide customer service.
• Maintain website security and prevent misuse.
• Meet applicable legal and accounting obligations.

4. Legal Basis for Processing

We process personal information where necessary to take steps at your request before entering into a contract, perform a contract, comply with legal obligations or pursue legitimate business interests.

Our legitimate interests may include responding to business enquiries, managing customer relationships and protecting our systems, where those interests are not overridden by your rights.

Where consent is required for a particular activity, we will request it separately.

5. Quotations and Uploaded Artwork

Information submitted through our quotation system is used to calculate indicative prices and assess your garment decoration requirements.

Artwork uploaded through the website is stored in private storage and is made available to authorised personnel who need it to review your quotation or fulfil your requirements.

Please avoid including unnecessary personal or sensitive information in uploaded files.

6. Sharing Your Information

We may share relevant information with service providers who help us operate our website, host information, deliver communications or fulfil customer orders.

Where service providers process personal information on our behalf, we seek to ensure appropriate contractual and security safeguards are in place.

We may also disclose information where required by law.

7. Data Storage and Security

We use technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure and loss.

Access to customer information is restricted according to the responsibilities of authorised users.

No internet-based system can be guaranteed completely secure, but we take reasonable steps to protect the information we hold.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including customer service, quotation management, contractual requirements and applicable legal obligations.

Different categories of information may require different retention periods. You can contact us to ask about the retention of particular information.

9. Cookies and Website Analytics

Our website uses essential cookies to support account authentication, security and access to customer services.

We also use Google Analytics 4 to understand how visitors use our website, which pages are visited and how effectively our services generate enquiries.

Google Analytics is optional and is only activated after you give your consent. If you reject analytics cookies, Google Analytics will not be loaded.

Analytics information may include pages visited, interactions with our website, device and browser information, approximate location and information about how visitors arrived at our website.

We also measure successful quotation requests, trade enquiries and verified registrations. We do not intentionally send customer names, email addresses or quotation details to Google Analytics.

You can accept or reject analytics cookies when visiting our website and change your preference at any time using Cookie Settings in the website footer.

If you withdraw consent, we stop loading Google Analytics and attempt to remove existing first-party analytics cookies. Essential website functionality remains available regardless of your choice.

Google Analytics is provided by Google. Analytics information may be processed outside the United Kingdom, subject to applicable data protection safeguards.

10. Your Data Protection Rights

Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, erasure, restriction of processing, data portability or to object to certain processing.

Where processing relies on consent, you may withdraw that consent.

To exercise your rights, email [email protected].

You also have the right to complain to the UK Information Commissioner's Office if you are concerned about how your information is handled.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, systems or legal obligations. The latest version will be published on this page.